top of page

Returns and Exchanges

How to Initiate a Return

At AquaDoc Solutions, we stand behind our dock ratchet product and are committed to ensuring your complete satisfaction. If you are not satisfied with your purchase for any reason, you may return your unused product within 30 days for a full refund or exchange. Please note that the product must be in its original packaging and in new condition in order to be eligible for a refund or exchange. If you have any questions about our return and exchange policies, please don't hesitate to contact us.

Return & Exchange Policy

To initiate a return or exchange, please contact our customer service team by filling out the form on the contact page. Our team will provide you with instructions on how to return your product and will assist you with any questions or concerns you may have. Please note that you will be responsible for the cost of return shipping unless the product is defective or damaged.

bottom of page